Quality hotel services and their impact on customer loyalty A field study in some of the hotels in the city of Oran, Algeria. Al-Mansour Journal, [S. l.], v. 23, n. 1, p. 11–26, 2022. Disponível em: https://www.journal.muc.edu.iq/journal/article/view/163. Acesso em: 1 oct. 2025.